LOADING THE DEPARTMENT
LOADING THE DEPARTMENT
Contact
One inbox, answered by a person. Billing, refunds, club applications, a bug, or a complaint about how we handle your data: it all starts at the same address.
The fastest way to reach us. Write from the address on your account so we can find you.
Response time
Payment and refund questions are answered first. Most get a same-day reply.
Postal address
Registered address of IM Integrated-Minerals LLP.
A few lines are enough. To get a useful answer on the first reply, include whichever of these apply:
Refund requests are handled under the Refund and Cancellation Policy. Put REFUND in the subject line and we will treat it as one.
For complaints about your personal data or about content on this site, as required by the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
We acknowledge a grievance within 48 hours and resolve it within 30 days. The detail is in the Privacy Policy.
Business details
Operated by
IM Integrated-Minerals LLP
Website
octanedepartment.com
Payments
Razorpay, in INR, over a secured HTTPS connection
Looking for the rules instead? Start with the Terms of Service. This page was last updated on 10 October 2026.
The rest of the paperwork