SERVICE
DELIVERY.

Octane Department sells access to an online community. Octane+ membership, club founding and special access are entirely digital: no courier, no tracking number, nothing to sign for. They are delivered to the account you paid from the moment Razorpay confirms the payment.

Shipping charges on membership: none. The price you see on the membership page is the whole price.

There is one physical item. Black members receive a member kit, which is being designed now and is expected to begin shipping in November 2026. Its contents are not final yet, so we do not describe them here or promise any particular item; what is in the box will be shown before it ships.

Because of the kit, Black onboarding asks for a delivery address: full name, mobile number, address, city, state, PIN or postal code and country. We use it for the kit and for any other eligible physical Black benefit, and for nothing else. You can update it from your account page at any time, and the address you hold when a kit is dispatched is the one it goes to.

The kit is part of the Black membership; there is no separate charge for the kit or for its delivery within India. For an address outside India, international delivery details will be shared with Black members before dispatch. Dispatch dates are expectations, not guarantees: if the timeline moves we will tell Black members directly, and the membership itself is not affected.

A kit is dispatched only to a member whose Black membership is active. If a membership is refunded inside the refund window, no kit is sent.

Delivery is instant and automatic. When Razorpay confirms your payment, our system activates the purchase on the same account you paid from.

1. 1You pay through Razorpay Checkout in the currency of your billing country: Indian rupees or US dollars. Payments in UAE dirhams open later.
2. 2Razorpay confirms the payment to us, normally within seconds.
3. 3Your access goes live. For a membership, everything it includes opens on your account, and a Black member is assigned their Black number. For a crew founding fee the club is created and your club page goes live. For special access, your seat in the club opens.
4. 4

Octane+

₹999 founding price, ₹2,999 from 26 December, one payment. Your first club founded, included once; up to five machines, as many clubs as you like, member discovery and messaging, priority on drives, active for 365 days from the date of payment.

Octane Black

₹4,999 founding price, ₹14,999 from 26 December, one payment. Everything in Octane+, unlimited messaging and invitations, your Black number, Black experiences and priority, and the member kit when it ships, active for 365 days from the date of payment.

Crew club founding fee

Octane+ includes founding one club, once. After that the founding fee is ₹2,999, or ₹4,999 for a further club inside thirty days. Black includes three clubs, then ₹1,999 each. Any fee is shown before you pay. Your own club, created as soon as you submit it when it is included, or as soon as the payment is confirmed when a fee applies, with no expiry and no annual charge.

Black special access

Payment confirmations occasionally arrive late from a bank. Our system keeps listening and activates the membership on its own when the confirmation lands.

1. 1Wait a few minutes and refresh your account page.
2. 2If it is still not active 30 minutes after paying, email support@octanedepartment.com with the Razorpay payment id from your receipt.
3. 3We answer within 2 business days and either switch your access on or refund you in full, under the Refund and Cancellation Policy.

This page is dated 10 October 2026. Questions go to the contact page